★★★★★
"Our roof had black streaks for years — we thought we needed a replacement. D&D did their soft-wash treatment and it looks brand new. Saved us thousands. Would recommend to anyone."
Moss, algae and debris removed from shingle and metal roofs with roof-safe low-pressure methods. Working at Heights certified crew, free written quotes.
Professional roof cleaning is the safe removal of moss, algae (Gloeocapsa magma), lichen, bird droppings, and black streaks from asphalt shingle roofs using a soft-wash method, low-pressure application (under 500 PSI) of a shingle-safe sodium hypochlorite and surfactant solution.
Moss and staining can change the appearance of a roof, but the cleaning approach must suit the roof covering. A roof-cleaning enquiry starts with the material and visible condition, rather than a promise to make an ageing roof new.
Asphalt shingles, metal and other coverings have different care requirements. GAF cautions against high-pressure washing on its asphalt shingles; cleaning choices should follow the relevant roofing manufacturer's guidance.
Surface growth can be a cleaning concern, while missing material, leaks and damaged flashing need a repair assessment. Removing visible buildup does not establish the roof's remaining life.
Accessible photographs can show the affected slopes and nearby planting without anyone climbing up to prepare an enquiry. Height, roof shape and the material help define a suitable cleaning proposal.
Send your preferred time and project details. Confirm the arrangements directly before treating the request as an appointment.
Include the known material and areas of visible concern.
Use photographs from accessible locations to explain the request.
Keep method, exclusions and separate repair questions together.
Review property constraints and the proposed attendance arrangements.
Customer stories
★★★★★
"Our roof had black streaks for years — we thought we needed a replacement. D&D did their soft-wash treatment and it looks brand new. Saved us thousands. Would recommend to anyone."
★★★★★
"Three other companies quoted us pressure-washing. D&D was the only one who explained why that's a bad idea and showed me the ARMA bulletin. That's the company I want doing my roof."
★★★★★
"Moss on the north side of the roof was out of control. They killed it, lifted it, and rinsed everything — including our flower beds. Professional from start to finish."
★★★★★
"The drone assessment made it really easy to see exactly what they were going to do. Before-and-after photos are night and day. Already booked them for gutters too."
Our services
Provide the property location, known roof material and a description of visible growth or staining. Photographs from an accessible location can help explain the concern.
Ask the quotation to distinguish cleaning from repairs or a separate condition assessment.
Discuss the material and condition of this roof. Ask for the proposed method and applicable product instructions.
Do not treat a cleaning description as a roof-life guarantee. Keep any condition or repair questions with the appropriate assessment.
Describe gates, obstacles and nearby areas that need to remain available. Confirm access and attendance arrangements directly.
Describe the work and how to reach you.
Your cleaning request was recorded. The surfaces, access and final scope still need to be confirmed before work is scheduled.
We serve homeowners across the Kitchener-Waterloo region
Send the property location and the work you want to discuss.