D&D Home Services is trusted by major commercial brands across Kitchener-Waterloo including Tim Hortons, RE/MAX, Boston Pizza, McDonald's, Coldwell Banker, Starbucks, Chipotle, Moxies, Harley-Davidson, Charcoal Steakhouse, Perimeter Institute, and Wilson Blanchard. The case studies below document real commercial cleaning engagements with verifiable results.

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Commercial Case Studies

Proof in the pattern.
See how we serve KW's biggest brands.

D&D Home Services is the trusted commercial cleaning partner for some of the most recognized brands in Kitchener-Waterloo. These case studies document exactly how we operate — the schedules, the standards, and the results our commercial clients count on month after month.

Trusted by Tim Hortons — D&D commercial client RE/MAX — D&D commercial client Boston Pizza — D&D commercial client McDonald's — D&D commercial client Coldwell Banker — D&D commercial client Starbucks — D&D commercial client Moxie's — D&D commercial client

Why commercial buyers choose D&D

Commercial cleaning isn't about a single perfect job. It's about the 48th visit being as sharp as the first. Every case study on this page documents an active, ongoing relationship — not a one-time showpiece. That consistency is what lets property managers, franchise operators, and regional directors stop thinking about their cleaning vendor entirely.

Each engagement is built the same way: a scoped walkthrough, a fixed rotation schedule, a dedicated crew, a $2M commercial general liability policy on file before the first visit, and monthly invoicing with per-location breakdowns for multi-site accounts.

Filter by Industry

Case Study Tim Hortons — Kitchener franchise window cleaning case study
QSR / Restaurants Kitchener, ON Monthly

Monthly Window Cleaning for Tim Hortons Kitchener Locations

Zero missed visits in 18 months. Franchise audit passed clean.
Read the case study →
Case Study RE/MAX Waterloo office window cleaning case study
Real Estate Waterloo, ON Bi-Weekly

Bi-Weekly Window Service for a RE/MAX Waterloo Office

Office manager recouped ~2 hours/week of vendor management.
Read the case study →
Coming Soon Boston Pizza — D&D commercial client
Casual Dining Kitchener-Waterloo Monthly

Full Exterior Refresh for a Boston Pizza KW Location

Sidewalk pressure wash + monthly window service since 2024.
Case study in progress
Coming Soon McDonald's — D&D commercial client
QSR / Restaurants Kitchener, ON Monthly

Drive-Thru Glass & Playland Window Service — McDonald's KW

Pre-open 5–7am service keeps customer-facing glass streak-free.
Case study in progress
Coming Soon Coldwell Banker — D&D commercial client
Real Estate Kitchener, ON Monthly

Brokerage Storefront Glass Program — Coldwell Banker

Monthly service keeps listing boards and front glass client-ready.
Case study in progress
Medical / Dental Waterloo, ON Monthly

Dental Office — Confidential

Monthly interior + exterior glass service, 6,200 sqft clinic.
Confidential — summary only
Automotive Cambridge, ON Bi-Weekly

Auto Dealership Showroom — Confidential

Showroom + service bay glass kept showroom-ready for walk-ins.
Confidential — summary only
Professional Office Kitchener, ON Monthly

Mid-Size Law Firm — Confidential

Six-floor reception + conference room glass on fixed rotation.
Confidential — summary only

What our commercial clients say

★★★★★
"The biggest compliment I can give is that I stopped thinking about window cleaning entirely. They show up, it gets done, the invoice is accurate. That's everything we needed."
Office Manager Commercial real estate office — Waterloo
★★★★★
"We had cycled through three cleaners in a year and a half before we found D&D. Since then — not one missed visit, and our franchise audits have been clean."
Franchise Operator QSR — Kitchener
★★★★★
"Same crew every visit. That's the whole game. They know the building, they know our schedule, and they get in and out without disrupting anything."
Regional Facilities Lead Casual dining — KW

Have a property that needs consistent care?

If you manage a retail site, restaurant, medical office, dealership, or brokerage in Kitchener-Waterloo — we'll scope the walkthrough, build the rotation schedule, and send the COI before the first visit. No high-pressure sales, just a quote and a plan.

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