Terms & Disclaimer

1. About These Terms

These Terms of Service and Disclaimer govern your use of the D&D Home Services website at ddhomeservices.ca and the services we provide. D&D Home Services operates in Kitchener-Waterloo, Ontario, Canada.

By accessing our website or booking a service, you agree to these terms. If you do not agree, please do not use our website or services.

2. Services

D&D Home Services provides exterior home cleaning services including, but not limited to:

• Window cleaning
• Gutter cleaning and gutter guard installation
• Pressure washing and soft washing
• Driveway sealing
• Eavestrough cleaning and repair
• Snow removal

All services are subject to availability, weather conditions, and a confirmed booking agreement. We reserve the right to reschedule services due to unsafe weather conditions at no penalty to the customer.

3. Quotes & Pricing

Free quotes provided through our website or by phone are estimates based on the information you provide. Final pricing may vary upon on-site assessment. We will inform you of any pricing changes before commencing work. Quotes are valid for 30 days from the date of issue.

4. Payment

Payment is due upon completion of services unless otherwise agreed in writing. We accept major credit cards, e-transfer, and cash. Returned payments or chargebacks may result in additional fees and suspension of future services.

5. Cancellation & Rescheduling

We ask for at least 24 hours' notice for cancellations or rescheduling. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee. We reserve the right to cancel or reschedule due to severe weather or unforeseen circumstances.

6. Liability Disclaimer

D&D Home Services carries appropriate liability insurance. However, we are not responsible for:

• Pre-existing damage to property, surfaces, windows, gutters, or driveways
• Damage caused by faulty or aging materials that were not disclosed prior to service
• Damage resulting from the customer's failure to follow post-service care instructions
• Indirect or consequential losses arising from our services

Our liability is limited to the value of the service provided. Any damage claims must be reported within 48 hours of service completion.

7. Website Disclaimer

The information on this website is provided for general informational purposes only. While we strive for accuracy, we make no warranties or representations about the completeness, accuracy, or reliability of any content. We reserve the right to update or remove content at any time without notice.

Our website may contain links to third-party websites. We are not responsible for the content or practices of those sites.

8. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of D&D Home Services and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

9. Privacy

Your use of our website is also governed by our Privacy Policy and Accessibility Statement, which are incorporated into these terms by reference.

10. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario.

11. Changes to These Terms

We may update these terms from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated terms.

12. Contact Us

If you have questions about these Terms & Disclaimer, please contact:

• D&D Home Services
• Email: info@ddhomeservices.ca
• Phone: (519) 501-5003
• Service Area: Kitchener, Ontario, Canada